By-Passing Dot VertigoIn this talk, Harvard Business School faculty member and UW alumnus Richard Nolan presents dynamic observations on the current trends in business transformation. Nolan also describes information techn ... CIO Forum on Best Practices ... Customer Relationship ManagementBill Price, former Vice President of Global Customer Service at Amazon.com, is featured in this episode. Price founded Driva Solutions, LLC in September 2001 to provide strategic consulting and adviso ... Discipline at the Core, Creativity at the EdgeBased on his years of experience with some of the most innovative companies in the world, Robert Herbold, President, Herbold Associates, and former Chief Operating Officer, Microsoft Corporation, disc ... Dynamic Workplaces on DemandDynamic workplaces are designed to help companies decrease costs, boost efficiencies and fundamentally alter the way their people work. IBM has been on a path to digitize most manual processes—HR, p ... E-Business Risk AssessmentA panel of experts provides a broad perspective on e-business risk assessment and management. Learn about the major risks facing e-businesses today, and how successful organizations are dealing with t ... Evolution of Traditional EnterprisesManufacturing, shipping, and port management industries are embracing e-business as a core initiative to increase revenues and productivity, streamline business processes, reduce capital-construction ... Forging Alliances for Integrated B2B ... High-Value Customer RelationshipsCustomer relationship management (CRM) software can be a home run, when the whole team is driven to be the league leader! In this session, the CEO and co-founder of Onyx, and the VP of Technology and ... Making Technology Work for BusinessIn today’s economy, things change fast, and successful businesses must be more adaptable than ever. A new generation of technologies has emerged, allowing IT to better adapt to rapid change. This pr ... On-Line Merchandising & InventoryThe art of merchandising getting customers to buy what you want them to buy is quickly evolving from an art to a science. Merchants from Kroger's to Wal-Mart have increased sales by aggressively under ... Privacy & Security in an On-Demand WorldSecurity and privacy are interdependent concepts, but they present distinct business and social issues. Security provides, in part, the means to achieve privacy. Security technologies and best practic ... Radio Frequency IdentificationRadio Frequency Identification (RFID) technology is revolutionizing the supply chain, and will have broad implications for businesses and consumers alike. This technology panel will provide different ... Sense & Respond TechnologyA lot has been written about "Real Time Enterprise" over the past couple of years. Some companies even claim to have implemented the concept. So what is a "Real Time Enterprise?" Why is it a good idea ... Strategies for Network Security ... The I.T. Outsourcing TrendForrester Research estimates that by the year 2015, 3.3 million white-collar jobs will be outsourced internationally, about half of which are technical or professional positions. Proponents of outsour ... The World of E-Business for TravelersAir travel has become a way of life for many business executives, who need better solutions for using their travel time more productively. Using laptops or personal digital assistants (PDAs), air trav ... Why You Need M-BusinessM-Business is shifting from the realm of vision to execution. As a result, questions have shifted from "should I do mobile business?" to "how can mobility create business value?" In this presentation, ... Wireless Future of E-BusinessMany believe that the future of e-business lies in widespread wireless adoption, but the wireless world is changing so rapidly that one needs real-time wireless access just to keep up. In this climate ...
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